Return Policy Terms

We value your shopping experience. These terms outline return procedures for www.airfiltermoto.com purchases.

1. Return Requirements

Acceptance Conditions

Returns must meet these standards:

  • Merchandise in new, unused condition
  • Original packaging, tags, and accessories intact
  • Return requested within [30] days post-delivery
  • Valid purchase verification required

Final Sale Items

These products are non-returnable:

  • Bespoke or made-to-order creations
  • Digital downloads and online course access
  • Items purchased during clearance events
  • Personal care products once opened

2. Return Procedure

Submission Process

To submit a return request:

  • Email [email protected] for authorization
  • Await RMA instructions and return address
  • Pack items securely to prevent damage
  • Ship via traceable carrier to designated center
  • Retain shipping documentation until resolved

3. Refund Procedures

Refund Processing

Upon return acceptance:

  • Refunds issued within 5-7 business days
  • Original payment method credited
  • Initial shipping fees excluded from refund
  • Confirmation email dispatched upon completion

4. Exchange Services

For product exchanges:

  • Contact customer service during return window
  • Availability determines exchange feasibility
  • Price differentials reconciled appropriately

5. Problem Resolution

For damaged or incorrect shipments:

  • Report within 7 business days of receipt
  • Submit visual evidence of issues
  • We provide replacement or full refund
  • Return shipping costs covered by us

6. Shipping Costs

Return shipping responsibility:

  • Customer preference returns: Buyer pays return
  • Manufacturer defects/our errors: We pay return
  • International orders: Customer covers all costs

7. Credit Option

Store credit alternative:

  • Credit issued upon return authorization
  • Perpetual validity
  • Applicable toward www.airfiltermoto.com purchases

8. Support Contact

For assistance with returns:

  • Email: [email protected]
  • 48-hour response target
  • Reference order number in communications

9. Policy Revisions

Terms subject to change. Updated versions posted here.