Return Policy Terms
We value your shopping experience. These terms outline return procedures for www.airfiltermoto.com purchases.
1. Return Requirements
Acceptance Conditions
Returns must meet these standards:
- Merchandise in new, unused condition
- Original packaging, tags, and accessories intact
- Return requested within [30] days post-delivery
- Valid purchase verification required
Final Sale Items
These products are non-returnable:
- Bespoke or made-to-order creations
- Digital downloads and online course access
- Items purchased during clearance events
- Personal care products once opened
2. Return Procedure
Submission Process
To submit a return request:
- Email [email protected] for authorization
- Await RMA instructions and return address
- Pack items securely to prevent damage
- Ship via traceable carrier to designated center
- Retain shipping documentation until resolved
3. Refund Procedures
Refund Processing
Upon return acceptance:
- Refunds issued within 5-7 business days
- Original payment method credited
- Initial shipping fees excluded from refund
- Confirmation email dispatched upon completion
4. Exchange Services
For product exchanges:
- Contact customer service during return window
- Availability determines exchange feasibility
- Price differentials reconciled appropriately
5. Problem Resolution
For damaged or incorrect shipments:
- Report within 7 business days of receipt
- Submit visual evidence of issues
- We provide replacement or full refund
- Return shipping costs covered by us
6. Shipping Costs
Return shipping responsibility:
- Customer preference returns: Buyer pays return
- Manufacturer defects/our errors: We pay return
- International orders: Customer covers all costs
7. Credit Option
Store credit alternative:
- Credit issued upon return authorization
- Perpetual validity
- Applicable toward www.airfiltermoto.com purchases
8. Support Contact
For assistance with returns:
- Email: [email protected]
- 48-hour response target
- Reference order number in communications
9. Policy Revisions
Terms subject to change. Updated versions posted here.