Data Privacy Statement

This notice explains how (“we,” “us,” “our organization”) acquires, employs, and protects your personal data when visiting our website at www.airfiltermoto.com (“the Site”) or utilizing our field services (“Services”).

1. Information Collection

Directly Provided Information:

  • Personal & Contact Information: Your full name, address (home or business), email address, and telephone number provided during quote requests, service bookings, or account registration.
  • Service-Related Information: Details pertaining to your service request (for instance, issue description, preferred time slot, property entry instructions).
  • Payment Processing Information: Credit/Debit card specifics for completed services, handled securely by our payment processing associates.

Automatically Collected Data:

  • Basic Site interaction information (IP address, accessed pages) gathered through cookies to improve website functionality.

Third-Party Derived Information:

We might obtain your contact information from internet-based directories or booking services (e.g., Yelp, HomeAdvisor) if you contact us through such platforms.

2. Utilization of Collected Data

  • To arrange, perform, and bill for services at your designated property.
  • To correspond with you concerning appointment details, service status, and follow-up activities.
  • To send service appointment reminders, customer satisfaction surveys, and promotional content (with your consent).
  • To sustain business archives and meet legal, regulatory, and tax mandates.

3. Legal Justification for Processing (If Applicable)

Data processing occurs to execute our service contract with you, grounded in our legitimate business interests, and with your permission where necessary for marketing communications.

4. Data Disclosure

Information is disclosed only when required:
• With service professionals and operations staff to perform requested work.
• With trusted third-party vendors including our payment processor and scheduling system.
• When legally compelled or in response to property emergencies.
Your personal data is not marketed or leased to other entities.

5. Data Protection & Storage Duration

We employ reasonable security protocols. We retain customer data for [e.g., 7] years to support warranty claims, tax audits, and legal compliance.

6. Individual Rights & Choices

You possess the right to:
• Modify or rectify your information by reaching out via phone or email.
• Request a copy of your personal data stored in our systems.
• Cease marketing communications (calls, SMS, emails) whenever you choose.
• Petition for data erasure, contingent upon legal and operational requirements.

7. Cookie Usage

Our Site utilizes minimal cookies. Browser settings can be modified to regulate cookie behavior.

8. Policy Updates

This statement may be revised occasionally. Please consult our Site for the most recent update.

For privacy concerns:Contact Us.